FAQ
AI cowork app FAQ
Twenty-two questions, answered against the vendors' own documentation in August 2026. Where something is not published or we could not confirm it, we say so rather than guessing.
Reviewed 17 August 2026. Prices are US list, ex-tax, and change often — verify on official pages.
The basics
The basics
What is an AI cowork app?
A desktop AI agent that operates on your actual work rather than answering questions about it — reading and writing real files, taking multiple steps unsupervised, running commands or applications, and continuing when your attention moves elsewhere. A chatbot produces text about your work; a cowork app changes your work.
How is it different from ChatGPT?
Increasingly it is not a clean line, because the ChatGPT desktop app now includes Codex and Work modes that do exactly this. Plain ChatGPT chat is not a cowork app. The ChatGPT desktop app, in the right mode, is.
Do I need to know how to code?
For Claude Cowork, Microsoft Copilot and Perplexity's Personal Computer, no — they take plain-language instructions. Codex genuinely is a developer tool and assumes familiarity with repositories, diffs and terminals.
Do they work offline?
Almost never. The models run in the cloud even when the interface is a desktop app. The exception is local-model software such as Msty, which runs models on your own hardware and works fully offline — at the cost of being bounded by your machine's capability.
Cost
Cost
How much do they cost?
Entry points as of August 2026: Codex is included on every ChatGPT plan including Free, with Go at $8 and Plus at $20. Microsoft Copilot has a free tier, with Microsoft 365 Personal at $9.99, Family at $12.99 and Premium at $19.99. Claude Cowork requires a paid Claude plan from $20. Perplexity requires Pro at $20 or Max at $200, plus credits.
Which one has the most predictable bill?
Claude Cowork. Flat seat price, no credit system layered on top. Perplexity is the opposite — the subscription buys access and the work is metered at 100 credits to the dollar, with no monthly allocation on Pro.
What happened to Copilot Pro?
Retired, and folded into Microsoft 365 Premium at $19.99/month. Any page still listing Copilot Pro at $20 is out of date.
Is there a free option?
Codex on the ChatGPT free tier and Microsoft Copilot's free tier are both genuinely usable. Claude Cowork and Perplexity Computer have no free tier at all.
Why did my usage run out so fast?
If it was Codex, most likely the shared pool — OpenAI states Codex draws from the same allowance as ChatGPT Work, ChatGPT for Excel and Workspace Agents. If it was Perplexity, the Pro tier includes no monthly credits, only a one-time 4,000-credit bonus that expires after 30 days.
Platforms
Platforms
Which ones run on Windows?
All four. Microsoft Copilot obviously. Claude Cowork since April 2026. Codex natively since March 2026. Perplexity's Personal Computer since 28 July 2026.
Which ones run on Mac?
All four, though Microsoft's Mac app is essentially the chat client plus Vision — there is no macOS equivalent of Copilot Actions.
What about Linux?
Poorly served. Codex's CLI has long worked on Linux and its desktop app entered preview on 11 August 2026. Claude offers a Linux download but computer use is unavailable there. Microsoft Copilot and Perplexity Personal Computer: no.
Is Claude Cowork still Mac-only?
No. That was true only between January and April 2026.
Can they run with my laptop closed?
Codex cloud tasks, Claude Cowork cloud sessions and Perplexity Computer all continue. Microsoft Copilot does not. One important caveat: a Cowork cloud session can only reach your local files while the desktop app is open and connected.
Safety
Safety
Are they safe to point at my real files?
With care and on copies at first. Each sandboxes differently — Cowork to folders you explicitly grant, Codex to a workspace with network access off by default, Microsoft's Copilot Actions to Documents, Downloads, Desktop and Pictures. All of them can modify and delete inside their permitted scope.
What is prompt injection?
Content the agent reads containing instructions that override yours — a poisoned webpage, document or email. Anthropic states the risk is "non-zero" despite mitigations, and Microsoft documents it in its own Windows security guidance. It is the most serious open problem in the category.
Who is liable if the agent does something wrong?
You are. Anthropic states plainly that users are responsible for all actions Claude takes, including financial transactions. No vendor in this comparison indemnifies you.
Can my company use these?
Yes, and all four have business tiers, but check three things first: whether cloud execution is on by default (it is for Claude Team, off for Enterprise), what your existing permission sprawl will expose, and whether the agentic features you want are actually available on business plans — Claude's computer use, for instance, excludes Team and Enterprise entirely.
Choosing
Choosing
Which one should I pick?
Where do your files live? Microsoft 365 points to Copilot. A git repository points to Codex. Loose files on your disk point to Claude Cowork or Perplexity. That question decides it more often than any feature comparison.
Codex or Cursor?
Cursor is an editor you work inside; Codex is an agent you delegate to. Both are $20/month at the entry tier, and many developers run both — Codex ships an official Cursor extension.
Claude Cowork or Perplexity Computer?
Predictability against reach. Cowork is flat-rate and sandboxed to granted folders. Perplexity's Personal Computer drives native applications and the browser but bills by consumption.
Is GitHub Copilot the same as Microsoft 365 Copilot?
No. Separate products, separate licences, separate bills. Buying one gives you nothing of the other.
How often should I re-check all this?
Quarterly at least. Between February and August 2026 alone: Copilot Pro was retired, the standalone Codex app was discontinued, GitHub Copilot moved to usage-based billing, Microsoft raised suite prices, and Perplexity extended Computer from Max-only to Pro. That includes re-checking this page — the review date is at the top for exactly that reason.
Sources
Where these facts came from
Every price and capability on this page traces to an official page or named press report. Checked 17 August 2026.